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Mastering Email Etiquette: Avoiding the Pitfalls of Mass Mailings

by Juris Review Team
Mastering email etiquette: avoiding the pitfalls of mass mailings

Skadden Arps Faces Internal Communication Challenges Amid Controversial Departures


In a high-profile law firm like Skadden Arps, associates frequently transition in and out, and such departures are often marked by farewell emails to colleagues. However, recent events leading to a mass farewell email have caused considerable concern and chaos within the firm.

The Farewell Email Incident

Earlier today, an associate’s farewell email triggered a significant reaction from the firm’s leadership. The email, meant to celebrate the associate’s departure, prompted questions regarding how it managed to bypass the internal communication restrictions that had been enforced following recent controversies.

Insiders reported that the firm had taken steps to limit mass communications via email in an attempt to control the internal narrative around the firm’s reputation, particularly following political developments that have made headlines.

Management’s Dismay

Skadden internal communication

According to emails reviewed by Above the Law, the firm’s senior management was taken aback when the farewell went out. They were swiftly questioning how such an innocuous message circulated, revealing a sense of urgency among departments such as Public Relations and IT.

The situation escalated as a follow-up communication sent to the Executive Chair and General Counsel turned into a reply-all, inadvertently exposing the leadership’s communication strategy to a broader audience within Skadden. As one source noted, “Before sending today’s email on Trump’s deal, Skadden has turned off firm email lists to silence people. It is so ironic considering the history of Skadden’s establishment.”

Context Surrounding the Incident

Skadden internal documents

The disruption caused by the farewell email comes amid greater scrutiny of Skadden’s decisions, particularly their recent commitment to invest $100 million in pro bono efforts aimed at reconnecting with former President Donald Trump. This move has drawn criticism from within the firm, exemplified by associate Rachel Cohen’s open letter demanding accountability regarding the firm’s stance on legal issues related to the Trump administration.

Furthermore, Cohen’s public resignation over the firm’s lack of response to attacks on the rule of law highlighted growing discontent among associates.

Reactions and Ongoing Tensions

As leadership scrambles to address the internal fallout and manage perceptions, the firm faces growing dissent among its workforce. Many insiders have expressed frustration regarding the firm’s approach and its perceived alignment with controversial political figures.

Above the Law welcomes feedback from inside the firm, encouraging those with insights to reach out through various channels.

Kathryn Rubino
Kathryn Rubino serves as a Senior Editor at Above the Law and is the host of The Jabot podcast. She invites readers to share tips or comments and can be found on Twitter at @Kathryn1.

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